If your local LensCrafters store couldn't address your questions or comments, please check the list below for the most frequently asked questions.

Q. What is the cost of an eye exam?
A. Each Independent Doctor of Optometry located next to LensCrafters sets prices for exams and other services. Please contact a store near you for prices.

Q. What insurance plans does LensCrafters accept?
A. LensCrafters accepts EyeMed Vision Care and most major vision insurance plans, including Anthem Blue Cross Blue Shield, Blue Cross of California, UniCare, AIG, Cigna Vision and Blue Cross Blue Shield of South Carolina. However, it is always best to confirm your benefits through your insurance provider.

Q. How can I submit my services and/or products for marketing consideration?

A. Submit your request in writing to:
LensCrafters, Inc.
Attn: Marketing Department
4000 Luxottica Retail Place
Mason, OH 45040-8502

Q. How can I be removed from your mailing list?
A. Call (800) 406-5034 to be removed from our mailing list. Please allow up to four months for your request to be processed.

Q. Do you offer prescription sports goggles?
A. Yes. We carry Rec Specs Sports Goggles that can be fitted with virtually any prescription.

Q. Can I buy glasses without a prescription in the lenses?
A. Yes, we call them plano lenses. You can get them with the same great options as prescription lenses, including hip tints and anti-reflective and scratch resistant coatings. Don't forego a great fashion accessory just because you have good vision.

Q. How much will my lenses cost?
A. There are many factors that affect the price of lenses. Until we know what type of lens you want and what your prescription is, we can't accurately estimate the cost. To best answer this question you should visit your local LensCrafters.

Q. Do I have to get an eye exam from an Independent Doctor of Optometry next to LensCrafters if I want to buy glasses from LensCrafters?
A. No. The independent Doctor of Optometry next to our store is available as a convenience to you. As long as you have a current, valid prescription from a licensed optometrist or ophthalmologist, you can always buy glasses from LensCrafters.

Q. How can I get a copy of my prescription?
A. If the prescription comes from an Independent Doctor of Optometry next to Lenscrafters, simply contact any Independent Doctor of Optometry next to LensCrafters near you and ask for a copy of your prescription. If the prescription came from another OD, you will need to contact that doctor.

Q. Do I have to have an appointment to see an Independent Doctor of Optometry next to LensCrafters?
A. It isn't required, but to avoid unnecessary waiting it's always a good idea to schedule an appointment. Many Independent Doctors of Optometry would prefer patients make appointments ahead of time. You can even schedule eye exams online.

Still have questions?

If you still have additional questions, please e-mail us. Or, you can write to us at:
LensCrafters, Inc.
4000 Luxottica Place
Mason, OH 45040